It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Unable to udate/add to dashboard

I have a user who was part of a group and he had created a dashboard and shared it out to the group. After he was removed from the group (he was still showing as ower on of the dashboard) he was not longer able to edit or add gadgets to the dashboard.

He is still a member of a group that has access to the project that the dashboards are used in as well.

2 answers

1 accepted

An admin can change the ownership of the dashboard. And then the new owner can update/add to it.

https://confluence.atlassian.com/display/JIRA/Managing+Shared+Dashboards

There is no new owner it is the person who created it and shared it out who is still the owner and who wanted to add to it however the system is not letting him

As long as he is the owner, and he has the "Create Shared Objects" global permission, he should be able to do it. See if he lost the permission when he was removed from the groups.

He is in the jira-user group and it is set to have create shared objects in global permissions

I tried to change the ownership to me then back to him and it says he does not have the ability to share objects with one of the groups it has been shared out to. Do you have to be a member of a group to share it to them?

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira Align

Best Practices in Jira Align

Hello Jira Align customers! In order to better serve you on your journey with Jira Align, the Community team has worked with the Jira Align team to curate the content in this collection to better s...

67 views 0 2
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you