Sometimes a users permissions get changed within JIRA

Hello,

Sometimes a users permissions get lost somehow within JIRA. This prevents them from creating or commenting on issues. It seems to happen pretty randomly and has happened 3 times so far. Doing a resync within JIRA to our Crowd instances fixes the issue but we'd prefer to not have to resync everytime someone randomly loses their permissions.

Any ideas on what would cause this?

Thanks,

John

1 answer

Hi, are there any errors in the logs? From what you described in appears like it can't connect to Crowd or has lost connection at regular syncs.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted 21m ago in Europe

Topic Tuesday: Pizza Toppings

Today we're off to Canary Wharf for our next event at Moody's  Investors Service, so I hope you can all make it. Please RSVP here if you can: https://aug.atlassian.com/events/deta...

6 views 0 0
View post

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you