Resolution problem

Hello,

how is it possible that the filter

"project = MYPROJECT and resolution = Fixed and status = Closed and resolutiondate is not EMPTY"

returns 0 tickets as a result and the

"project = MYPROJECT and resolution = Fixed and status = Closed and resolutiondate is EMPTY"

one returns 32 tickets.

Accourding to this documtnation

https://confluence.atlassian.com/display/DOCSPRINT/Resolved,+Resolution+and+Resolution+Date

the "... the Resolution Date will only be empty if there is no value at all in the Resolution field ..." ?

Any help is much appreciated.

Thanks in advance

2 answers

0 votes

How was the resolution populated on those issues? Maybe plugins, or directly in DB?

Hi Jobin,

thanks for answering. Manualy ... no DB import no plugins. All tickets created manualy and closed manualy.

Regards

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