Page Tree is not responding

I have tried using all my browers, mac, pc, and another person's PC to make adjustments to the layout of the pages (trying to make one page a child to another). It won't let me click and drag to a new position, the image of the text and icon just freeze in place. when i click and drag again, it treats the entire tree as an image.

5 answers

1 accepted

Accepted Answer
1 vote

I was notified by support that the customer facing issue is: https://jira.atlassian.com/browse/CONF-26647

If you are interested in resolving sooner than later, recommend you vote and comment on it.

This is the ticket link we are using for tracking this bug: https://jira.atlassian.com/browse/CONF-26647

There is an open issue on this at least for OnDemand - https://jira.atlassian.com/browse/CONF-20874 . Apparently it is not public yet.

Yes - I reported the same issue through support yesterday - I started experiencing the problem last week but waited for the Sept 24th OnDemand version to be updated to see if it fixed - it didn't :-(

It's a major issue for us right now as we head into 4th quarter as we use this feature ALOT to consolidate pages into quarters and years once the quarter or year closes.

BTW - Atlassian set the priority of this issue to minor.

Thanks for all the great answers. I hope this really does deploy with the OnDemand version being released Monday October 15th 2012. Will follow up when it does.

thanks again.

J

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