New (?) tasks/notifications feature

I am trying to familiarize myself with the new tasks/notification feature, and relying upon your online documentation - https://confluence.atlassian.com/display/DOC/Managing+Tasks+in+Confluence

1. Is there way for users to be notified via email, in addition to the notifications icon, when a task has been assigned? (I don't see this option in the email preferences.)

2. The following sentence in your documentation doesn't make sense:

To complete a task, or mark it as incomplete, choose the check box next to the task. Completing a task and marking it incomplete seem like opposites; is this just a typo?

2 answers

1 accepted

This widget could not be displayed.

The problem supposedly went away on its own. An Atlassian technician looked into it, asked me to try again and it worked. I asked what they did to resolve it and they said they didn't do anything. I readily admit when a problem is "user error" or PEBCAK but I *know* that it wasn't working when I initially tried it, and I didn't do anything differently after the tech asked me to try again. Suspicious if you ask me.

Re the non-typo... If it's "confusing" why not reword it for clarity??? I would reword this to say: "To complete a task, click the check box next to the task."

I don't mean to sound snippy - I love Confluence and your support is great. The tasks/notifications are nice features to have, thanks.

link to issue: https://support.atlassian.com/browse/JST-45186

This widget could not be displayed.

Hi Susan,

1) Glad you're looking into the new features! Assigning a task to someone means you "mention" them somewhere in the task description. Users should be notified via email this way, including when a task is assigned to them. Mentions should be in email preferences for a user.

2) This isn't a typo, but it is a bit confusing. All it means is that you can check the box next to a task to mark it as complete, or uncheck it to mark it as incomplete.

-Simon

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Thursday in United States

Local Atlassian Research Workshop opportunity on Sep. 28th

We're looking for participants for another workshop at Atlassian! We need Jira admins who have interesting custom workflows, issue views, or boards. Think you have a story to sh...

46 views 0 0
View post

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you