Dear Atlassian support staff,
your expertise is required!
I cannot move tasks created by my team to their proper places between different projects.
I have tried to move a task to a different project, to a different issuetype, to a subtask and all those create the same error
java.lang.IllegalStateException: Couldn't find an entry for issue 11602 and custom field 10004
with the same issue number and custom field number regardless of the originating task.
I just checked my jiraissues-table and couldn't find task with id = 11602
How can I clean up traces of this missing jiraissue, please advice?
P.S. You will find the error log attached
Thanks for signing up for Jira Ops! I’m Matt Ryall, leader for the Jira Ops product team at Atlassian. Since this is a brand new product, we’ll be delivering improvements quickly and sharing updates...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs