Dear Atlassian support staff,
your expertise is required!
I cannot move tasks created by my team to their proper places between different projects.
I have tried to move a task to a different project, to a different issuetype, to a subtask and all those create the same error
java.lang.IllegalStateException: Couldn't find an entry for issue 11602 and custom field 10004
with the same issue number and custom field number regardless of the originating task.
I just checked my jiraissues-table and couldn't find task with id = 11602
How can I clean up traces of this missing jiraissue, please advice?
Sincerely yours,
OAK
P.S. You will find the error log attached
Please refer to the following documentation
https://confluence.atlassian.com/pages/viewpage.action?pageId=269982586
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.