It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Manage notifications fload on mail user address error

Jira try to send email to users out of jira-users group (unactivated). When such user email address is disabled too, Jira floads event comments and participants emails with long text message in number of hundreds. How to manage on-email-error notifications, or at least short the message fload.

2 answers

1 accepted

0 votes
Answer accepted

Thanks for the answer. Accept.

Not sure how you'd do that in JIRA default. JEMH handles this scenario by being able to blacklist specific subjects (delivery fail) or remote senders that are usually local domain specific like, and further limiting the number of comments on a per issue basis (stopping notification/bounce loops)

The problem is that JIRA does not know a user cannot be delivered too, its a status specific to a mail gateway. Handling the response is the best that can be done, though possibly, more could be done, I just logged JEMH-2606 to look at that.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Teamwork

Listening out loud: how Dave Liao works on distributed teams

The start of the COVID-19 pandemic served as a forcing function to re-evaluate the way teams worked together. In fact, many companies are re-learning how to collaborate with their teams. As some move...

122 views 4 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you