Is there any way to display the ticket's current "time to resolution" inside the customer portal ?

This question is in reference to Atlassian Documentation: Configuring the customer portal

Most of our customers would like to know this information smile

1 answer

Hi,

You can display SLA on customer portal using plugin Extension for JSD.

Here you can find documentation: https://intenso.atlassian.net/wiki/display/SPFJSD/SLAs+on+Customer+Portal

I hope I've helped you.

 

Best Regards

I generally dislike having to turn to plugins for some things, but this really is an excellent plugin on a number of fronts.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Featured Groups

Tuesday tips & tricks: What is the Atlassian Community?

It's officially Tuesday, which means it's officially time for another tip to help you better navigate this space we call the Atlassian Community. 😄 I got a great question from community member, Sa...

143 views 6 8
View post

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you