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Importing and Exporting Spaces from Confluence getting a security token error

Brian Brian Mar 08, 2012

When importing a space to confluence (same versions number - 3.4) I am getting an

•Your request could not be processed because a required security token was not present in the request. You may need to re-submit the form or reload the page.

Which is a rather vague error, what is stopping me from import spaces from confluence

4 answers

2 votes

Brian and John, did you guys have to re-enter the admin credential in the websudo page before hitting into the security token error? If yes, and you get the error around 9-10mins after the import process started. Most likely it's caused by you've exceeded the default 10 minutes websudo period. The workaround would be to try disabling it ('Secure administrator sessions') temporarily and re-do the import.

If that doesn't help, please raise a support ticket at and we should be able to help further.

0 votes
john smith Apr 06, 2012

Bump. Same problem in my installation.

0 votes
Dody Wicaksono Oct 30, 2012

I have the same problem. I import from on demand backup file.

After import I lost all users and replaced by the ones from backup. Even the admin user is replaced too.

0 votes
Michael Brinson Nov 12, 2012

I have the same problem as well.

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