It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Importing and Exporting Spaces from Confluence getting a security token error

Brian Brian Mar 08, 2012

When importing a space to confluence (same versions number - 3.4) I am getting an

•Your request could not be processed because a required security token was not present in the request. You may need to re-submit the form or reload the page.

Which is a rather vague error, what is stopping me from import spaces from confluence

4 answers

2 votes

Brian and John, did you guys have to re-enter the admin credential in the websudo page before hitting into the security token error? If yes, and you get the error around 9-10mins after the import process started. Most likely it's caused by you've exceeded the default 10 minutes websudo period. The workaround would be to try disabling it ('Secure administrator sessions') temporarily and re-do the import.

If that doesn't help, please raise a support ticket at https://support.atlassian.com and we should be able to help further.

0 votes
john smith Apr 06, 2012

Bump. Same problem in my installation.

0 votes
Dody Wicaksono Oct 30, 2012

I have the same problem. I import from on demand backup file.

After import I lost all users and replaced by the ones from backup. Even the admin user is replaced too.

0 votes
Michael Brinson Nov 12, 2012

I have the same problem as well.

Suggest an answer

Log in or Sign up to answer
This widget could not be displayed.
This widget could not be displayed.
Community showcase
Published in Jira

Here’s what we’re doing to make Jira Cloud faster

Hello Community 🤗 I’m Nikhil, a Product Manager on the Jira Cloud team working on performance improvements. Performance is an ongoing journey and we continue to invest heavily in it. We under...

106 views 0 17
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you