How to add a collaborator to a service desk project?

This question is in reference to Atlassian Documentation: Managing collaborators

Hi All, 

I am trying to add a collaborator to a service desk project but I cannot seem to find the "People tab" 

{quote} In the service desk, go to the People tab > Collaborators section. Click Add collaborator. {quote}

Could you please help where exactly I can find it or what settings need to be changed to have this feature enabled? 

Thanks in advance. 


 

 

1 answer

1 accepted

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I have the same problem. I do not see People tab or Add collaborators.... We got JIRA service desk Cloud

Hi Tamara, 

Atlassian support answered my question in this ticket back in January.

You might find some useful information there: 

https://support.atlassian.com/servicedesk/customer/portal/23/JST-179268 

Best, 

Nikoletta

Hi Nikoletta

How can access this info?

 

tnx

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