How do I get an active account and log it?

[Rylan Evans]

This question is in reference to Atlassian Documentation: Using Labels to Categorise Spaces

I can't log in at our home screen. Why not? https://confluence.vivint.com/dashboard.action

[Nic Brough -Adaptavist-]

Because:

• You don't have an account (one of your admins has removed your access, or you've not been added)
• You have locked yourself out
• The service has been shut down for some reason
• Confluence is not running there

What is the error you get?