How can I assign an issue to a user.

I am a new user. I have created a project, created one issue and added 6 users. However when I try to assign my issue to one of these users it cannot find any of them.

4 answers

user should have Assignable User permission check the following doc for more info on permissions

https://confluence.atlassian.com/display/JIRA/Managing+Project+Permissions

you need to include the group of those users to the Assignable User in the permission scheme.

0 vote

You can also run the permission helper (please refer the URL below) in order to understand why the user is not assignable for a certain project.

https://confluence.atlassian.com/display/JIRA/JIRA+Admin+Helper#JIRAAdminHelper-PermissionHelper

0 vote

Hi Dirk,

Just to complete a bit more:

The users that you want to assign the issues to, need to have the project permission "Assignable User", while the user that will assign the issue to those users, need the "Assign issues" permission.

Also, make sure that the users have the correct project "Browse Projects" permission as well.

Cheers!

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Marketplace Apps

Tips on how to choose the best estimation method for your planning

Planning and grooming sessions all come with their own sets of rules. Team members meet to estimate stories or other work items, all according to an agreed-upon process. And with every session comes ...

68 views 0 11
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you