How can I add more information to my clients register

Question

Hello!

My company handle with different clients, and most of the time the agents does visits the clients to solve emergency problems. For the reason we need more information at the client register. Things like: Address, Phone Numbers, IP address, etc.

So I would like to know if there's a way for me to add this fields, so I can have more information for the agents.

Have a good day,

Alexia Wellen

Gregory Van Den Ham_2hc9n5 · Answer

Hi, looks like this was answered previously as well.  Adding Custom fields to Jira Service desk will allow you to capture this.

https://community.atlassian.com/t5/JIRA-questions/How-do-I-add-more-fields-to-the-Service-Desk-Request-form/qaq-p/9005