Just installed Email This Issue plugin. We have JEHM plugin as well to create ticket over email. Sender automatically goes to assignee field. There is specific sender address which we dont want them notified from ticket updates.
So is it possible to create rule that if sender X then exclude from the notification ?
Thanks for the help
Conditional notifications are available in Email This Issue. You can set up rules like "if reporter in (person1, person2, person3...), then do not send notificaitons to the reporter".
See details here: http://www.meta-inf.hu/wiki/display/PLUG/Event+Notifications
You'd normally have to set up two notification events, one for this JQL filter and one for the complementing that includes the reporter.
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