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Deactivate a user

I am the Confluence Admin and am logged in with elevated rights. I am not able to Deactivate or Delete users or acess their profile to make edits. I noticed when I look at the Confluence Admin page, in the left nav under Users&Security there are TWO Users selections and TWO Groups selections available. I also noticed that there is a separate System Administer profile when I view People, and my name no longer has (Administer) appended to it. Can you give me some advice on how to perform user deactivation and recover profile edit rights?



2 answers

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Answer accepted
waynewong Atlassian Team Jun 16, 2014

Hi Russell,

For that case, you will need to contact On-Demand support to regain your Admin right.

Thank you.


Wayne Wong

0 votes
waynewong Atlassian Team Jun 12, 2014

Hi, Can I know do you have any LDAP configured to your confluence?

you can refer to the documentation here to recover your admin right.

Hi Wayne,

I'm an On Demand user. I don't think that infomration apples to our implementation.

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