Deactivate a user

[Russell_Dhooge]

I am the Confluence Admin and am logged in with elevated rights. I am not able to Deactivate or Delete users or acess their profile to make edits. I noticed when I look at the Confluence Admin page, in the left nav under Users&Security there are TWO Users selections and TWO Groups selections available. I also noticed that there is a separate System Administer profile when I view People, and my name no longer has (Administer) appended to it. Can you give me some advice on how to perform user deactivation and recover profile edit rights?

Thanks!

Russ

[waynewong · Accepted solution]

Hi Russell,

For that case, you will need to contact On-Demand support to regain your Admin right.

Thank you.

Regards,

Wayne Wong

[waynewong]

Hi, Can I know do you have any LDAP configured to your confluence?

you can refer to the documentation here to recover your admin right.

https://confluence.atlassian.com/display/DOC/Restoring+Passwords+To+Recover+Admin+User+Rights

[Russell_Dhooge]

Hi Wayne,

I'm an On Demand user. I don't think that infomration apples to our implementation.