There is an open Improvement ticket to have the Agile cards to be customized which can be seen in GHS-3922. I encourage you to vote and watch the ticket to increase its popularity and receive latest updates.
At the moment, you can customize and include custom fields on the Issue Detail view that is shown on the right side of the board. See Configuring Issue Detail View.
To answer “How scrum works,” most of the teams I've worked with first addressed the question: “where to start?” That question applies to both implementation and improvements on the Scrum framew...
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