Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

what is causing these failed to add entry errors?

Good morning,

Lately, my users have been experiencing frequent issues saving edits or creating pages. The log shows the following:

2019-10-22 16:05:30,069 ERROR [http-nio-8080-exec-1] [core.persistence.hibernate.HibernateObjectDao] reIndex Unable to reIndex object: page: 2019-10-22 (page name) (52658422) -- Failed to add entry to queue
-- referer: https://(site) url: (site) | traceId: 315213d9e62d0466 | userName: user
com.atlassian.confluence.api.service.exceptions.ServiceException: Failed to add entry to queue

Before I do a reindex, has anyone else encountered this issue and found a solution?

1 answer

1 accepted

0 votes
Answer accepted

Hello Tom, 

First of all, welcome to the Atlassian Community. It is good to have you hear! :)

I found a similar question solved by an Atlassian Team's member here: https://community.atlassian.com/t5/Confluence-questions/quot-Failed-to-add-entry-to-queue-quot-on-adding-a-label-to-a/qaq-p/837631

In fact, she advised to follow an article that talked about solving the problem by rebuilding content incides from Scratch, and delete the <confluence-home>/journal/main_index file then restart Confluence.

I hope this will help.

Have a nice day! 
Boris

Hello Boris, thank you for your reply. I will reindex thanks.

You are welcome! 

As an update to this issue, Atlassian looked at the server and confirmed that a reindex was required and furthermore, that the server needed additional mysql connections.

Like Boris MBOUMEHANG likes this

Great news @Tom_tom !

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Asked in Jira Service Desk

Calling all Insight users, we need your help!

Hello Insight users,  As part of our (Mindville's) acquisition by Atlassian, our training team is looking to build some new Insight training materials. It would really helpful if you can ...

163 views 1 1
View question

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you