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Is it possible to make past answers/solutions for users searchable ?

Is it possible to auto save answers /solutions to users in the knowledgebase or to simply make them searchable ?

 

1 answer

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Hi Peter,

Searching Questions via Service Desk is not yet possible, but we have a feature request for it:

Please feel free to vote on the request and comment there with your usage case. 

Do let me know if you have any questions about this.

Regards,

Shannon

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