The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

How to submit support request?

Kanan Hasanov
April 17, 2020

Hi guys,

I am trying to submit support request and the button doesn't work. Can someone advise another way of getting support's help?

1 answer

1 accepted

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Answer accepted
Dominic Lagger
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
April 17, 2020

Hi @Kanan Hasanov 

How you wanted to submit a suport request?

You can raise a support question here: https://support.atlassian.com/contact/#/

Make sure, you have a login and you are logged in.

Regards, Dominic

Kanan Hasanov
April 17, 2020

Hi @Dominic Lagger ,

I was trying to raise a support question on the page you have mentioned and when I click button to submit it just doesn't response. I am sure i am logged in. I have tried again after your response and it is still not working.

Screen Shot 2020-04-17 at 8.20.54 pm.png

 

Dominic Lagger
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
April 17, 2020

Unfortunately I can't test it :) 

What browser do you use? have you tried to use a different browser? 

Kanan Hasanov
April 19, 2020

It worked today. Not sure what was the issue.

Thank you for you response though.

TAGS
AUG Leaders

Atlassian Community Events