As Nic commented, it's illegal to remove the "Powered by Atlassian" because you'd break the User Agreement as it is stated in section 6.4 of the Atlassian Customer Agreement document.
"In any use of the Software, you must include the following attribution to Atlassian on all user interfaces in the following format: “Powered by Atlassian,” which must in every case include a hyperlink to http://www.atlassian.com, and which must be in the same format as delivered in the Software."
When working in customer support, it’s crucial to calculate, analyze and monitor specific numbers, called KPIs (Key Performance Indicators). They go hand-in-hand with customer satisfaction, problem d...
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