I'm using Thread fix default template for defect descriptions. Currently defect description was but clumsy with default template. I would like to customize the template to format the defect description.
From above link, I found that templates are available in
<path to tomcat>/webapps/threadfix/velocityTemplates
Is that <path to tomcat> in the server?
When working in customer support, it’s crucial to calculate, analyze and monitor specific numbers, called KPIs (Key Performance Indicators). They go hand-in-hand with customer satisfaction, problem d...
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