Some users are getting an error when browsing JIRA Portfolio from Chrome.
One version of Chrome I know it happens on is 59.0.3071.115 I don't know if it's just Chrome related, but there's a good chance it is, since I can't reproduce it from a different version of Chrome, while it happens every time to them.
They are accessing /PortfolioPlanView.jspa?id=10&sid=10 and it produces this error.
Script error. in
Script error. in
Line# 0, Col# 0. Detailed stacktrace not available in your browser.
=== Client Info ===
User agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/59.0.3071.115 Safari/537.36
Local time: Thu Aug 03 2017 08:36:04 GMT-0400 (Eastern Daylight Time)
=== Plugin Info ===
Plugin build: 2.3.0
=== System Info ===
JIRA Title: JIRA Production
JIRA Version: 6.4.8
Agile Version: 6.7.16
I don't see anything in the server logs. I'm not yet sure if there should be something in the main logs.
I am using 60.0.3112.101 on a Mac and I am not experiencing this issue.
You may try opening the Chrome Dev Tools to see if there is any further information and even try creating a HAR file to see if there is more information you can find as to why this is happening.
One way to test would have a user that is experiencing the issue upgrade their version of Chrome and see if that resolves the problem for them to isolate it even further.
I am having this same issue with Chrome 61.x and now 62.0.3202.94 on Ubuntu 16.04. I don't have this issue with Chromuim or Firefox.
I am using JIRA 7.3 and Portfolio 2.8.0
Any insight would be appreciated.
Edit: Ok, I just found this ticket: https://jira.atlassian.com/browse/JPOCLOUD-1956 and clearing the browser cache did the trick. It's been a *long* time since needing to clear my browser cache to resolved an issue with a production web service.
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