It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

opsgenie op5 migration

I'm very close to get my op5 integration with opsgenie to work. When running the test script 

/usr/bin/nagios2opsgenie -entityType=host -t=PROBLEM -hs=DOWN -hn=test_host

I'm getting this error:

2019-12-13 15:49:07.861 ERROR Error occurred while connecting: dial tcp 10.10.99.33:443: getsockopt: connection refused
2019-12-13 15:49:07.861 ERROR [HostName: test_host, HostState: DOWN]Failed to post data from Nagios. Post https://10.10.99.33/v1/json/op5: dial tcp 10.10.99.33:443: getsockopt: connection refused

 

I'm not sure where it fails or what "  getsockopt" is to referense to

Have anyone faced this problem?

1 answer

0 votes
Kate_Clavet Atlassian Team Dec 13, 2019

Hi @Nivek90 what are you using as the source file for your code? In the error message you provide: 

2019-12-13 15:49:07.861 ERROR Error occurred while connecting: dial tcp 10.10.99.33:443: getsockopt: connection refused
2019-12-13 15:49:07.861 ERROR [HostName: test_host, HostState: DOWN]Failed to post data from Nagios. Post https://10.10.99.33/v1/json/op5: dial tcp 10.10.99.33:443: getsockopt: connection refused 

 

The IP address after the word Post is not an Opsgenie IP Address and it should be. 

Thanks,

Kate 

What I have done is to have two VMs, one is the OP5(172.25.x.x) and the other (10.10.99.33) is where i have my opsgenie installed. So I'm trying to get my op5 to notify opsgenie. I might have misunderstood opsgenie. It seems like I dont need a dedicated VM for it, I could install it on OP5. Please confirm this

I did some modifications in the config file and replaced the 10.10.99.33 opsgenie server with the op5 address:

the apiKey used is the one from op5 integration page in opsgenie

apiKey = xxxxxxxxxxxxxxxxxxxxxxxxx
#if you are using opsgenie from another domain e.g. eu, sandbox etc.
#you should update the line below
opsgenie.eu.api.url = https://172.25.80.11

running the test command gives thie error message in nagios2opsgenie.log:

2019-12-16 09:32:13.757 ERROR [HostName: test_host, HostState: DOWN]Couldn't post data from Nagios to OpsGenie successfully; Response code: 401 Response Body: {"code":2,"error":"RestException[Could not authenticate.]"}

 

it says RestException, meaning Opsgenie couldn't identify the api key

what am I missing?

Hi @Nivek90 are you located in the EU? Also, I'm not clear on why you're installing Opsgenie on multiple VMs either. Can you please explain a bit more about your use case? Are you running multiple OEC integrations? 

I really need more information to assist you, so try to provide as much detail as you can. Or if you prefer, feel free to contact our support team directly using the blue chat bubble in the application. 

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Opsgenie

What's New in Opsgenie? Rollup of January 2019

It's that time again, January flew by. But as usual we've got some fun updates for you.  Incident Details Updates  We've enhanced the incident details view so that you can ea...

243 views 0 4
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you