I am setting up an email integration, and I need to receive email on one mail address, but create alerts for different teams.
I have two teams Team A and Team B. If I receive an email with subject "host down" Alert will be assigned to Team A, if I receive an email with subject "no space left on server" - Alert will be assigned to Team B.
Is this possible using email integration?
Depending, this can be accomplish in two different ways:
1. Within your integration, create two Create alert setup and match on the subject, and then assign them to correct team.
2. Use a global alert policy to match on the subject of an alert, and then assign the correct responders.
In the past, managing IT infrastructure was a hard job. It required a lot of manual effort and it was hard to keep track of all the necessary information (monitoring, scalability etc). Thankfully, as...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events