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I am setting up an email integration, and I need to receive email on one mail address, but create alerts for different teams.
I have two teams Team A and Team B. If I receive an email with subject "host down" Alert will be assigned to Team A, if I receive an email with subject "no space left on server" - Alert will be assigned to Team B.
Is this possible using email integration?
Depending, this can be accomplish in two different ways:
1. Within your integration, create two Create alert setup and match on the subject, and then assign them to correct team.
2. Use a global alert policy to match on the subject of an alert, and then assign the correct responders.