Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

one email address for a multiple teams

Hello!

I am setting up an email integration, and I need to receive email on one mail address, but create alerts for different teams.
For instance:

I have two teams Team A and Team B. If I receive an email with subject "host down" Alert will be assigned to Team A, if I receive an email with subject "no space left on server" -  Alert will be assigned to Team B.

Is this possible using email integration?

1 answer

Depending, this can be accomplish in two different ways:

1.  Within your integration, create two Create alert setup and match on the subject, and then assign them to correct team.

2.  Use a global alert policy to match on the subject of an alert, and then assign the correct responders.

1. It does not work. After changing team whole other already created alerts are assigned to new team

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
TAGS
AUG Leaders

Atlassian Community Events