Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

one email address for a multiple teams

Hello!

I am setting up an email integration, and I need to receive email on one mail address, but create alerts for different teams.
For instance:

I have two teams Team A and Team B. If I receive an email with subject "host down" Alert will be assigned to Team A, if I receive an email with subject "no space left on server" -  Alert will be assigned to Team B.

Is this possible using email integration?

1 answer

Depending, this can be accomplish in two different ways:

1.  Within your integration, create two Create alert setup and match on the subject, and then assign them to correct team.

2.  Use a global alert policy to match on the subject of an alert, and then assign the correct responders.

1. It does not work. After changing team whole other already created alerts are assigned to new team

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
TAGS
Community showcase
Published in Opsgenie

Leveraging Atlassian’s Opsgenie and AWS Cloudformation Registry to stay ahead of incidents

In the past, managing IT infrastructure was a hard job. It required a lot of manual effort and it was hard to keep track of all the necessary information (monitoring, scalability etc). Thankfully, as...

854 views 0 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you