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how to disable push notifications on Jira incident ?

I'm configuring Opsgenie Teams stakeholders to receive notifications only in case of P1 incidentes are rised on Jira, but I observed that all users has a adm role in Opsgenie are receiving push notifications every time any priority JiraSM incident is created.

Are there some whey to improve this configuration?

1 answer

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Answer accepted
Nick H Atlassian Team Mar 13, 2022

Hi @bruna_ziviani ,

If you have your Jira instance configured with Opsgenie through a Webhook, you can control which Issues trigger the integration through the JQL of the Webhook. It'd look something like this:

jira1.jpg

 

But if you are using the new Jira integration framework, you can also filter on which issues create Opsgenie alerts:

jira2.jpgjira3.jpg

Like Nick H likes this

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