we need to add drop-down list to all incidents which are created manually in OpsGenie, so each team will choose their root cause for tht list before closing the incident.
Hi, @Artin Melikian !
if I understand your request correctly, you need to get a drop-down list inside Jira task. For such cases try out Smart Jira Forms add-on.
hi Katyna, thanks for reply, actually my point was not in Jira but ibn OpsGenie incident ticket, I will update the question title.
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