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how can I add drop-down list to OpsGenie incidents

Edited

we need to add drop-down list to all incidents  which are created manually in OpsGenie, so each team will choose their root cause for tht list before closing the incident.

1 answer

Hi, @Artin Melikian !

if I understand your request correctly, you need to get a drop-down list inside Jira task. For such cases try out Smart Jira Forms add-on. 

  • Choose a dropdown item from the form builder and create the necessary options

    image.png

  • After that add Form to the Jira task manually
    image.png

    Hope, that it helps you!

hi Katyna, thanks for reply, actually my point was not in Jira but ibn OpsGenie incident ticket, I will update the question title.

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