Is there a way to escalate to all users in a schedule or to simulate such behavior?
There are options to escalate to on-call, previous, and next users, and to route to other teams, but nothing (obvious) to escalate to all users in a schedule.
Hi @tgc875 ,
Like you mentioned, escalations do not have this rule. The only workaround I can think of is creating an additional schedule that has all these users on-call.
The best way to accomplish this is having each user dedicating to their own rotation. With this each user would be considered on-call, and you'd be able to add a rule to the escalation that notifies the on-call users in this new schedule after x-minutes.
That configuration might look something like this:
Hope this helps! Let us know if you have any questions.
Back in April of last year one of the major product announcements from Opsgenie was the launch of the Incident investigation view which created a deep connection between Bitbucket and Opsgenie, empow...
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