crashlytic opsgenie integration possible ?

[Vignesh AP]

I am looking to integrated firebase crashlytics incident management with OpsGenie.

Is that direct integration possible?

If not, how can I achieve this incidents from crashlytics alert management using Opsgenie?

[John M · Accepted solution]

Hi @Vignesh AP ,

We do have an integration with Crashlytics that you can read about here:

https://support.atlassian.com/opsgenie/docs/integrate-opsgenie-with-crashlytics/

[Vignesh AP]

Thanks for your reply John.

This article has a warning notice in its beginning stating

"Currently, we do not support Firebase Crashlytics."

And When I check the Integration section of my Firebase, I don't find OpsGenie option there. I am having owner access to my project. 

Still this integration is supported ?

[John M]

Hi @Vignesh AP ,

It looks like we don't have a Firebase Crashlytics integration at this time but you can always utilize our API and build your own connection. 

[Vignesh AP]

Appreciate your help @John M 

I read about the APIs and understand any system that can make HTTP calls can use this OpsGenie Alert APIs ( provided the access token ).

Firebase don't have any such direct integration feature which can make API calls is what I observed. 

If we can add APIs to any alerts in firebase you know, kindly help me on that.

[John M]

@Vignesh AP 

It looks like Firebase has cloud functions that allow you to capture alert events and send them to any 3rd party system:

https://firebase.google.com/docs/crashlytics/velocity-alerts#basic-alerts-3p

You would then setup an API integration in Opsgnie that can receive those events.

Alternatively, if you are using Jira you could post the events to Jira first, since there is an integration between Firebase and Jira, then send the events to Opsgenie from Jira.

[Vignesh AP]

@John M  I have tried Firebase - Jira - OpsGenie integration route and that worked for me. I am able to receive alerts from OpsGenie for Firebase events.

I am yet to explore this Firebase cloud functions. I will try and figure it out the better way of reaching Opsgenie for alerts.

Your responses were very helpful. Thank you for your time and response John.