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Wierd Alert created via incident message

serge calderara
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Jun 22, 2021

Dear all,

We use opsgenie with a Dynatrace integration,
We have define indient rule which create an incident when alert is of P2 priority.

The Incident is properly created but what it is wierd is that, after the incident is created, I can see a new alert ceated and identified as below :

aTL7NGFsD1.png

 

The real Alert which initiate the incident creation is flag with A ( associated)

Why does it create back a new Alert with flag R (responder) ? which makes people confused

Thanks for clarification

regards

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serge calderara
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Jun 23, 2021

After some research this is default behaviour

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Howard Nedd
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Nov 11, 2021

This does not really explain the reasoning behind these two alerts. Is there a reason why we are getting two alerts?

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