Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Why "CloudWatch Confirmation events" arrive on the Default API?

Hello,

I configured a new CloudWatch Events integration by following the documentation in Amazon CloudWatch Events Integration.

On AWS, when the a new topic subscription is created, CloudWatch automatically sends a "Confirmation Events" to Opsgenie, which creates a new alert for that.

However, although I configured the SNS topic to send the alert to the CloudWatch Event integration endpoint, with its own specific API key, the CloudWatch Confirmation event gets processed by the "Default API" integration, always.

I couldn't find any information about that in the documentation above, and there's only a slight note Tags for Built-in Alerts in the Default API Integration page.

I wanted to have a special notification policy for this specific event and I originally configured it on the CloudWatch integration, but I realized that wasn't working... Am I missing something here?

1 answer

1 vote
Nick H Atlassian Team Mar 05, 2021

Hi @Jonathan Ballet ,

This is how Opsgenie handles test alerts / confirmations from CloudWatch (and some other integrations) - so the connection can be tested with the actual integration processing taken out of the equation, but ensures there is a connection with Opsgenie.

Moving forward real alerts created by CloudWatch will trigger through the integration. If you see different, please let us know.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Published in Opsgenie

Leveraging Atlassian’s Opsgenie and AWS Cloudformation Registry to stay ahead of incidents

In the past, managing IT infrastructure was a hard job. It required a lot of manual effort and it was hard to keep track of all the necessary information (monitoring, scalability etc). Thankfully, as...

1,776 views 0 10
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you