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Why I don't see Salesforce Service Cloud options under Integration ?
1 answer
1 accepted
Hi @Mohammad ,
It could be a restriction with your plan or role (or both). Global integrations are not included under the Free and Essentials plans - and instead have to be added from under a team's Integrations tab:
If you do not see the Add integration button after clicking into one of your teams, then it's a restriction with your role as well.
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