Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

What is a slack channel.

Lisa C Griger
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 19, 2023

Wondering what a slack channel is and also wanted to know how you would get notified of P1 or P2 priorities when (in the example) she had it listed as greater than P3 and datadog in the Jira Service Desk spot?  thanks!

1 answer

0 votes
Nick Haller
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 19, 2023

Hi @Lisa C Griger ,

Opsgenie has a Slack integration to send messages to channels when an alert is created, along with updates such as when it's ack'd or close, when a note is added, etc.

Too have a Slack channel trigger when an alert is created with a P1 or P2 priority, you'd want a configuration like this:

slack1.jpg

 

Note that if the Slack integration is global - meaning it is not assigned to a team - then it would apply to ALL alerts in your Opsgenie.

If the Slack integration is assigned to a team, then alerts ONLY sent to the same team would be able to apply to the Slack integration

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events