I saw OPSGenie at the Summit this year and it looked really cool! I made a note to look into it when I returned home. Since then one thing that has become an important issue for our company is data residency. My question is what information actually gets stored in OPSGenie that might cause data residency concerns if any? I'd like to make this a recommendation to our director of IT but I know that this will be one of the first questions I get which could put a hard stop on things. I didn't see anything already on the community about this, so I thought I'd ask.
Hi there James,
Thanks for posting! This is a great question. Security is a forefront concern, especially when it comes to data for many companies and here at Atlassian security is the utmost importance to us. This page has links with a lot of specifics that I think you may find helpful: https://www.opsgenie.com/tos/security
Another feature that may be of interest to you (currently in beta) is Edge Encryption, where sensitive data from the alerts are encrypted, and you hold the decryption keys on your end so this data never leaves your environment. Here's a high-level video on that: https://www.youtube.com/watch?v=vyxpUsij1t8
Hopefully this helps!
Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events