Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

What information gets stored in OPSGenie? Data Residency concerns?

Jimmy Seddon Community Leader Jun 05, 2019

Hello Everyone,

I saw OPSGenie at the Summit this year and it looked really cool!  I made a note to look into it when I returned home.  Since then one thing that has become an important issue for our company is data residency.  My question is what information actually gets stored in OPSGenie that might cause data residency concerns if any?  I'd like to make this a recommendation to our director of IT but I know that this will be one of the first questions I get which could put a hard stop on things.  I didn't see anything already on the community about this, so I thought I'd ask.

Thanks!

1 answer

1 accepted

1 vote
Answer accepted
Kate Clavet Atlassian Team Jun 06, 2019

Hi there James,

 

Thanks for posting! This is a great question. Security is a forefront concern, especially when it comes to data for many companies and here at Atlassian security is the utmost importance to us. This page has links with a lot of specifics that I think you may find helpful: https://www.opsgenie.com/tos/security

Another feature that may be of interest to you (currently in beta) is Edge Encryption, where sensitive data from the alerts are encrypted, and you hold the decryption keys on your end so this data never leaves your environment. Here's a high-level video on that: https://www.youtube.com/watch?v=vyxpUsij1t8

Hopefully this helps! 

Best,
Kate

Jimmy Seddon Community Leader Jun 06, 2019

Hi Kate!

That is fantasic!  I'll check both of those out and make sure to mention this to some of our decision makers.

-James

Kate Clavet Atlassian Team Jun 06, 2019

Happy to help! Let me know if you need anything else. 

FUN MAN ANDY Community Leader Jun 12, 2019

Wow... you really thought of everything!! 

😍👍🥇

Like Kate Clavet likes this

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Opsgenie

New! Investigate and re-deploy stable deployments from the Incident Investigation view in Opsgenie

We’re excited to announce the latest enhancement to Opsgenie’s Incident Investigation view. Now when an incident occurs users can select the previous stable deployment, and begin the redeployment pro...

311 views 0 3
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you