Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

We are testing Runscope integration with Opsgenie and to set the configuration for notifications

We are testing Runscope integration with Opsgenie and to set the configuration for notifications in Runscope, do we have to set the notifications for each and every API or we can roll out this configuration gloablly.

2 answers

1 accepted

0 votes
Answer accepted
Nick H Atlassian Team Apr 05, 2021

Hi @Chethan GR ,

You can use one Runscope integration and roll out this configuration globally by using a number of different Create Alert actions within the Advanced tab of the integration. Note - this tab is only available on the Standard and Enterprise Opsgenie plans:

runscopecomm1.jpg

 

By leaving the integration global - or assigned to No Team - opens a Responders field within each Create Alert action. Each action provides the flexibility to filter on what data is being sent from Runscope >> Opsgenie, then send these corresponding alerts to the correct Opsgenie responders. For example:

runscopecomm2.jpgrunscopecomm3.jpg

 

Opsgenie will look at the top Create Alert action to try and find a matching filter. If the conditions do not match, Opsgenie will look at the following action(s) to find a match, and execute the first match.

Hope this helps! Let us know if you have other questions or issues, if this isn't what you are looking for, etc.

Hi @Nick H & @Samir ,

 

Thanks for the response,

 

Regards,

Chethan

Like Nick H likes this
0 votes

Hi @Chethan GR - can you clarify what you mean by set the notifications for each and every API? Do you mean you want the alerts to notify the same way for alerts created by multiple integrations in your Opsgenie account?

 

If so - you can create a team, and setup the routing rules, escalation policies, and on-call schedules on that team. Then you can setup all of your integrations to be assigned to this team.

 

When an alert goes to a team, it follows the routing rules on that team to determine who will be notified. So that is how you can have all integrations notify the same way. i.e. have them all go to the same team, and then setup the routing rules, escalation policies, and on-call schedules on that team to determine who will be notified.

 

Let me know if I misinterpreted your question, or if you need any additional clarification!

 

Thanks,

Samir

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Published in Opsgenie

Leveraging Atlassian’s Opsgenie and AWS Cloudformation Registry to stay ahead of incidents

In the past, managing IT infrastructure was a hard job. It required a lot of manual effort and it was hard to keep track of all the necessary information (monitoring, scalability etc). Thankfully, as...

1,766 views 0 10
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you