Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

VMware VCSA, alerts coming from different esxi are listed under same alert on OpsGenie

Hello community,

 

We successfully integrated OpsGenie and VMware VCSA.  

We have several alert definitions on vCenter like CPU usage, memory usage etc.

 

Memory alerts coming from different esxi's are listed under same alerts on OpsGenie.

It's because alarmID is used as alias for categorizing alarms by default.

 

Eg:

If esxi-1 generates a memory alert, we are getting notification for it. 

If esxi-2 generates a memory alert at the same time with esxi-1, we are not able to get an alert for it. This alert is listed under esxi-1 alert. Both alert has alarmID=alarm-3 for memory usage.

 

What parameter should be used as alias to seperate this alerts or what is the best practice here?

 

 

 

1 answer

1 accepted

0 votes
Answer accepted
Connor Eyles Atlassian Team Jul 04, 2021

Hi @n11 IT Sysadmin Team 

From what I can understand on what is happening here -

  • If esxi-1 generates a memory alert the alarmID=alarm-3
  • If esxi-2 generates a memory alert the alarmID=alarm-3

Because they share the same alarmID then the alerts will get deduplicated, this is why you only see 1 alert.

Here is a recommendation on what you can do is to include the ESXi name in the alias alongside the alarmID. This will mean when the same alarm happens to the separate ESXi machines, different alerts will get created. 

So the 2 different Alias will look something like this:

  • esxi-1-alarm-3
  • esxi-2-alarm-3

Thanks,

Connor

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Published in Opsgenie

Leveraging Atlassian’s Opsgenie and AWS Cloudformation Registry to stay ahead of incidents

In the past, managing IT infrastructure was a hard job. It required a lot of manual effort and it was hard to keep track of all the necessary information (monitoring, scalability etc). Thankfully, as...

910 views 0 8
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you