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Using a different template for postmortem report

Hello everyone,

I am using the postmortem feature in Opsgenie and would like to change the template, or to create a couple of them -  each for different services.

As far as I know, you cannot do that out of the box, so any tricks and workarounds are welcome.

Thanks in advance!

Best regards,

Lena

 

 

 

 

 

2 answers

We are waiting for this feature as well.

0 votes

Hi @Olena Kharchenko

 

We, unfortunately, do not have a feature that allows you to customize the postmortem template, we do however have a feature request open for that feature.   Please note a feature request does not mean it will be developed, it merely means it will be considered an improvement in the future, the implementation of this feature will be based on the number of customers who have requested the feature.  Our internal reference for the feature request is https://ifountain.atlassian.net/browse/ROK-1805.

 

Thanks and kind regards,

 

Allen

I'm unable to access this feature request, but I'm in the same boat - we'd love to use the postmortem feature but the default template doesn't fit our needs, and contains elements that we consider an anti-pattern to our growth as an organization.

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