Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,301,420
Community Members
 
Community Events
165
Community Groups

Using LibreNMS severity levels to set priority levels in Opsgenie

Hi there I am wanting to create different priority levels for LibreNMS alerts based on the severity levels sent by Libre.

Potentially making it look like this:

  • P1 - Critical
  • P2 - Warning
  • P3 - OK

I am presuming it can be done with the Custom Priority section of the integration, but I'm not quite sure on how to do it as I have only been able to get it to assign a single priority level no matter the severity level.

Cheers

1 answer

1 accepted

1 vote
Answer accepted
Nick H Atlassian Team Sep 20, 2021

Hi @Josh Hodkinson ,

This can be configured under the Advanced tab of the LibreNMS integration. Note that this tab is only available on the Standard and Enterprise plans.

libre1.jpg

 

By configuring multiple Create Actions, each can filter on the Severity being parsed in the payload, and map to the corresponding Opsgenie alert priority:

libre2.jpglibre3.jpglibre4.jpg

 

Like you mentioned with the Custom Priority section of the integration, you can also use this to extract the numerical value (if being sent in the payload), and use one action to also map to the corresponding priority dynamically. It would depend on how / where the numerical value is being parsed, but typically we see something like this string process method work well:

https://support.atlassian.com/opsgenie/docs/string-processing-methods-in-opsgenie-integrations/

libre5.jpg

 

Hope this helps! Let us know if you have any other questions.

Looks like we're upgrading then.

Thanks for the help will be using it once we do upgrade our plan.

Like Nick H likes this

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
TAGS
Community showcase
Published in Apps & Integrations

📅 Partner Webinar & Events Opportunities: July 2022

Hi community 👋, Here is another monthly roundup of the partner-organized events in July 2022. If there is any event missing please let me know in the comments below 🙏 If you're looking for Atla...

23 views 0 2
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you