User Productivity Analytics for entire team

[James Whedbee]

I see how I can get User Productivity Analytics report emailed to me on a schedule, but it is only for one user at a time. What I would like to do is see % alerts escalated to next user for the every user at once.

[Russell Chee]

Hey James,

Thanks for reaching out with a community post, I hope you are well.

I understand the use case you are looking to implement under the User Productivity Analytics tab. I've had a look into this and did some testing on my own test Opsgenie account and as it turns out it's not currently possible to pull the information you're looking for in Analytics.

Having said that, I have gone ahead and created a public feature request here. If you have some time please feel free to add yourself as a watcher to the feature request and comment your use case as well as upvote the request.

This is so we can start creating some traction on it to one day be hopefully implemented. If you need anything else, please reach out and we'd be more than glad to help. Have a great week ahead!

Kind regards,
Russell