Upgraded our ServiceNow instances to Xanadu and Opsgenie plugin no longer compatibility

[Michelle Kelly]

I was working on installing the OpsGenie plugin in our ServiceNow production instance and It seems that once we upgraded our ServiceNow instances to Xanadu, the OpsGenie plugin is no longer compatible with our ServiceNow version.

Anyone know when they will release a compatible version with Xanadu.

[Arumugam M · Accepted solution]

Hey @Michelle Kelly ,

Thank you for your questions. Unfortunately, the Opsgenie plugin is currently not supported in the Xanadu version. We have submitted this as an enhancement request to our team. You can follow the progress and get more information at the link below:

https://jira.atlassian.com/browse/OPSGENIE-2333

Feel free to upvote, comment, and watch the issue to receive further updates.

Thanks, 
Arumugam

[Michelle Kelly]

Thanks, Arumugam

Appreciate your update, I will monitor enhancement request. 

Many Thanks 

Michelle