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Unable to access account

Edited

Urgent Many of our colleagues are having issues in accessing Opsgenie and we are getting a weird error messages from Opsgenie

 

3 answers

2 votes
Luis Machado
Rising Star
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Dec 08, 2022

Hi @Bhuvaneswari Balraj 

While it's possible someone from Atlassian will see this here and be able to assist you this is the community forums. I would recommend opening a support ticket if you're having issues to speak with the support team directly. https://support.atlassian.com

1 vote
Nick H
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Dec 08, 2022

Hi @Bhuvaneswari Balraj ,

I went ahead and removed your Opsgenie account URL from your previous response for security reasons. But I see your Opsgenie is now active again, so this should be resolved.

0 votes
Howard Nedd
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Dec 09, 2022

What is the error? Are you accessing the correct link? Are you choosing the correct location: US/EU?

 

Regards

Howard

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