Hi @CL
While it's possible someone from Atlassian will see this here and be able to assist you this is the community forums. I would recommend opening a support ticket if you're having issues to speak with the support team directly. https://support.atlassian.com
Hi @CL ,
I went ahead and removed your Opsgenie account URL from your previous response for security reasons. But I see your Opsgenie is now active again, so this should be resolved.
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What is the error? Are you accessing the correct link? Are you choosing the correct location: US/EU?
Regards
Howard
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