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Triaging Data Dog integration monitors Edited

I recently integrated DataDog with OpsGenie to receive alerts when a monitor is triggered in the DataDog environment. The integration itself works perfectly, but I am having trouble with translating the levels of priority into the OpsGenie environment. For example, I might have a monitor for AWS server tracking CPU utilization where I have 2 thresholds, one for warning and one for alert. Currently, I am only able to receive alerts with the default "P3" priority level. Is ops genie able to differentiate between a warning and alert trigger from DataDog and assign different P1, P2, P3, P4, P5 priority levels?Capture.PNGCapture2.PNG

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Robert Atlassian Team Sep 02, 2020

Hi @Kevin Tsai !

 

For this, we'll utilize the advanced menu of the Datadog integration. Since Datadog uses a different priority scheme than Opsgenie, we need to do this mapping manually using a setup like this:

 

image.png

 

Once you set up the mapping for the first Datadog priority, you can click the cog icon to create a duplicate action. This should make setting up the remaining mappings a lot easier too.

 

Here's a link to the advanced integration settings documentation in case you want some more background: https://docs.opsgenie.com/docs/advanced-integration-settings

 

Hope this helps!

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