It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Triaging Data Dog integration monitors Edited

I recently integrated DataDog with OpsGenie to receive alerts when a monitor is triggered in the DataDog environment. The integration itself works perfectly, but I am having trouble with translating the levels of priority into the OpsGenie environment. For example, I might have a monitor for AWS server tracking CPU utilization where I have 2 thresholds, one for warning and one for alert. Currently, I am only able to receive alerts with the default "P3" priority level. Is ops genie able to differentiate between a warning and alert trigger from DataDog and assign different P1, P2, P3, P4, P5 priority levels?Capture.PNGCapture2.PNG

1 answer

0 votes
Robert Atlassian Team Sep 02, 2020

Hi @Kevin Tsai !


For this, we'll utilize the advanced menu of the Datadog integration. Since Datadog uses a different priority scheme than Opsgenie, we need to do this mapping manually using a setup like this:




Once you set up the mapping for the first Datadog priority, you can click the cog icon to create a duplicate action. This should make setting up the remaining mappings a lot easier too.


Here's a link to the advanced integration settings documentation in case you want some more background:


Hope this helps!

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Opsgenie

Incident Responders, Incident Commanders, Stakeholders! I want to hear from YOU!

Hello there friendly community! I'm currently working on a guide for folks who are new to Incident Management, or want to improve their current Incident Management process. The TL;DR  I'd...

175 views 5 3
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you