I am trying to collect historical data about shift schedules and I collect that data using the schedule timeline API call: https://docs.opsgenie.com/docs/schedule-api#get-schedule-timeline
Everything looks good, but there seems to be a problem with deleted users (users that left the company and have been removed from opsgenie account completely). Their "participant" entry contains no name:
For comparison, here is an entry for an active user:
Fun fact: on the web UI I can navigate back to the same date and see the name of the person who was on call on august, 27th 2021 so the data is there somehow.
Is there a way to get the name of deletes users in the timeline API?
Hi @Christian Bianchi ,
Happy to help!
At the moment, seeing Deleted Users is not possible, in part because removed association with the returned ID. To address this, we have filed a Feature Request here https://jira.atlassian.com/browse/OPSGENIE-812, and I would recommend adding yourself as a Watcher, and vote on it to receive direct updates from Engineering.
Please let us know if you have any follow up questions!