Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Slack app for Incident Management


So i've been looking into using the incident management of opsgenie and slack. I have tried using the integration but based on the current documentation that was updated 5 months ago, the integration only allows you to create a channel whilst logged into Opsgenie on web but not vice versa. 

Currently we use Opsgenie for all alerting but we are looking in expanding to the incident management but since we work mostly from Slack, we were looking at creating a channel from an alert within slack but it seems like this function is limited on incident management.


Is there a way of creating channels from an alert that has been pushed to slack without having to login to Opsgenie?



1 answer

0 votes

Hi @Duncan Adams -


There currently isn't a way to create a slack channel from an incident outside of the Opsgenie UI, but we have a feature request to have an API endpoint for this solution. I will add your post to the internal ticket and will update you whenever there is an update on the request. 

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Opsgenie

Leveraging Atlassian’s Opsgenie and AWS Cloudformation Registry to stay ahead of incidents

In the past, managing IT infrastructure was a hard job. It required a lot of manual effort and it was hard to keep track of all the necessary information (monitoring, scalability etc). Thankfully, as...

1,756 views 0 10
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you