It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Services relationship and teams. How it works?

Hi all,

1. I can make many relationships between internal services in one team, but what is the impact they will have on alerts and incidents?
2. Is it possible to create one big team and add two small teams into big one?

Thanks in advance!

1 answer

1 accepted

1 vote
Answer accepted
Samir Kafel Atlassian Team May 19, 2020

Hi @vl - it sounds like you're referring to the Service Relationships available on Services in Opsgenie?

 

If so - this plays a part in the new Incident Investigation feature with Bitbucket that isnow available in Opsgenie. So if you create a Service Relationship between 2 or more services in Opsgenie, and if you connect your Bitbucket Cloud workspaces to services in Opsgenie

then when you have an incident occur on a service that has relationships with other services, all the deployments from repositories on those "related" workspaces will be available in the incident investigation view of that incident and can be added as potential causes.

 

You can read more about the incident investigation feature that is now available here: https://docs.opsgenie.com/docs/incident-investigation

As well as a short video showing how it works here: https://www.youtube.com/watch?v=GfG6iSYiUEU

 

Hope that helps!

 

Thanks,

Samir

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Opsgenie

What's New in Opsgenie Remote Summit 2020

Thanks for making Remote Summit such a big success!  As is typical of Summit, we announced a various enhancements and improvements to further support streamlined incident management. To be sure ...

442 views 0 9
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you