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Service incident rules limit

Dear all,

in the OpsGenie documentation under the Service Incident Rules section It is stated that "team can contain up to 100 incident rules", so is It correct to say that the sum of the incident rules of all services linked to a team is always less than 100? Or having multiple team's services is a workaround?
If one wants to have more than 100 service incident rules does he have to create multiples teams?

1 answer

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Answer accepted
Nick H Atlassian Team Jun 02, 2021

Hi @Alessandro Pistola ,

We actually increased the total number of incident rules per team from 100 >> 200. So we need to update out documentation...

200 is the total amount of incident rules each team can own regardless of the number of services the rules are configured under. I was able to confirm this with our Incident Rule API: https://docs.opsgenie.com/docs/service-incident-rules-api#create-incident-rule

incidentrule1.jpg

While having rules configured on different Services:

incidentrule2.jpgincidentrule3.jpg

 

Hope this helps! Let us know if you have any other questions, issues, etc.

-Nick

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