Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Sending e-mail when alert is created in OpsGenie

Hi! I am working with OpsGenie right now and I have a question about E-mail Integration. 

Is it possible to send an e-mail from OpsGenie to specific e-mail address when alert is created?

For example an alert with specific tag was created and it would trigger OpsGenie to send an e-mail to defined in integration e-mail address with maybe even customised content?

As I understand right now E-mail integration is creating an alert in OpsGenie when e-mail is received on defined in integration e-mail address. I am curious if there is a way to do the opposite?

2 answers

1 accepted

0 votes
Answer accepted

Hello Malgorzata,

 

The only way we'd be able to send emails when an alert is created inside Opsgenie is to send the notification to a user responder, where you will be able to set whichever email you choose to get notified via the responders of said alert. 


Screen Shot 2020-08-14 at 4.44.44 PM.png

If you want to only get alerted with tags, I suggest you create a Global alert policy that will only be active when an alert comes in that matches your tag

Screen Shot 2020-08-14 at 4.23.26 PM.png

You can always contact us via chat if you need any additional assistance setting this up. Hope this helps!

Are you still looking for an answer on this? You could set this up by using the OpsGenie edge connector installed on an in house server/workstation. Then use a powershell script for the create action to send an email.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Opsgenie

Investigate deployment-related incidents with Bamboo and Opsgenie together

Back in April of last year one of the major product announcements from Opsgenie was the launch of the Incident investigation view which created a deep connection between Bitbucket and Opsgenie, empow...

1,403 views 1 5
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you