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Send opsgenie alert tags to Jira service management.

Pablo Renzo
Pablo Renzo January 3, 2024

Hi

Is there any configuration to be done to send the tag that is configured in an Opsgenie alert to the requirement in Jira Service Manager?

Currently everything generated in JSM arrives with the tag fromOG.

Captura desde 2024-01-03 17-03-57.png

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Brennan Kiely
Brennan Kiely
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 4, 2024

If you integrate using the newer JSM integration, you can customize the data that gets sent to different fields in JSM.

https://support.atlassian.com/opsgenie/docs/integrate-opsgenie-with-jira-service-management-cloud/

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