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Send alerts to users

Shyam Kasturi _CW_ July 20, 2023

Hello team,

Is there a way that we can send alerts to the specific user who hitted our endpoint.

We had some API endpoints created by our team. We are logging all the logs like for all the CRUD operations of those API's in Kibana space. We made an integration between Kibana and OpsGenie where if any of our API endpoint gets hit and if it is success, we send an alert and if it's error there is another alert for that. Even I'm able to send the email but it is to our team in Opsgenie.

Now, let's say our stakeholders(users) are using these API's and they should get the mail when they hit our endpoints like we should add the responders dynamically so that we can send the alerts to our users.

Is there a way to do it from OpsGenie portal or is there any API or some documentation which helps us?

1 answer

0 votes
John M
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 21, 2023

Hi @Shyam Kasturi _CW_ ,

Stakeholders can only be notified of incidents, but not alerts, so you would need to have services set up that can add new users via the API; however the services API does not allow users to be added via the API so it looks like this option would not work. 

The other option would be to use a webhook to filter for Kibana alerts and send that to another endpoint which creates and sends an email to the user. 

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