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Send alert notification during business hours even if the alert came in during non-business hours

Send alert notification during business hours even if the alert came in during non-business hours

I have an email integration.  


Example:  In my application, let's say there is an error at 1am on Friday.  My application sends an email to the opsGenie email address I have setup in the integration.  However, I want the alert notification to "delay, and send the alert email at 8a on Friday during business hours.

Can this be done in some fashion?  


1 answer

0 votes
Nick H Atlassian Team Mar 16, 2022

Hi @David Dumas ,

Notification policies can delay / suppress notifications during after hours, and notify at the start of the next day (or next business day).

That policy might look something like this:



Note that notification policies are only available on the Standard and Enterprise plans, so if your plan does not offer this functionality the closest thing would be configuring a routing rule that sends alerts to No-one during after hours. This option lacks the ability to notify at the start of the next business day though.

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