You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
I've created a rotation for my team, and set a time interval - Mon-Sat, 8am to 8pm.
However, Opsgenie is still sending alerts to my team members that are created outside of this time interval.????
Does this feature work?
Do I need to set the time interval individually per team member?
Hi @Marco Liporoni ,
If possible, it might make sense to share some screenshots of your on-call schedule / rotation, as well the configuration of your team's On-call tab.
Although you may have a rotation that is restricted to days / times, an alert will still flow through the team's On-call tab to notify users through routing rules + escalations.
If the idea is to not have users notified outside of those days / times, then you may want to configure a routing rule for the opposite hours of Mon-Sat, 8am to 8pm - and route these alerts to No-one: