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1 answer
Hi @Marco Liporoni ,
If possible, it might make sense to share some screenshots of your on-call schedule / rotation, as well the configuration of your team's On-call tab.
Although you may have a rotation that is restricted to days / times, an alert will still flow through the team's On-call tab to notify users through routing rules + escalations.
If the idea is to not have users notified outside of those days / times, then you may want to configure a routing rule for the opposite hours of Mon-Sat, 8am to 8pm - and route these alerts to No-one:
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